Product Feature
Concision: The first primary feature of this app is concise. The stakeholders of this app are mainly the elderly and their relatives, so we want this app to be as light as possible. Most elderly don’t have the ability to use smartphones well, concise design can give them a better user experience. What’s more, when the elderly’s relatives teach them to use the app, their relatives will spend less time.
Automation: The second primary feature of this app is automatic. In the user research, we found out one of the problems the elderly faced when they go to the hospital is that they don’t know how to use the smart devices in the hospital to register or pay the money for devices, and there are lots of people at the manual channel which bring inconveniences to the elderly. As a result, we want to make our app automatic.We want to realize the idea that the elderly just need to click a few bottoms on their smartphone to pay and register.